Krista is an accomplished leader in the edtech industry, bringing over a decade of experience in both customer success and sales roles across mission-driven organizations. As Director of Customer Success at D2L, she oversees multiple teams that support a diverse portfolio of educational institutions, spanning enterprise, mid-market, and SMB customers across North America. Her leadership also extends to a specialized team focused on product adoption and driving digital strategies, ensuring that all customers realize the full value of their learning technologies. Krista drives strategy with a customer-centric mindset. She is most passionate about building strong, authentic relationships with both her customers and her teams.