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Mark
Behrle
Head of Customer Success
LinkedIn
Mark Behrle spent 20 years as a member of the U.S Air Force, working in the Information Technology field. After retiring from the Air Force, he began an 18-year career in client-facing roles at Skillsoft, an online learning company. Mark is now a Senior Manager for LinkedIn Talent Solutions, leading teams of customer success professionals in the learning and hiring spaces, specifically focused on large, enterprise customers. During his 20+ career in the private sector, Mark held various leadership roles within Customer Success and Professional Services. Mark is passionate about leading teams, mentoring young professionals, supporting fellow veterans, and enabling his teams to provide world-class customer value for LinkedIn's talent and learning customers. When he's not working, Mark enjoys golfing, cheering on the Philadelphia Eagles and spending time with his wife, kids and four grandchildren.
29 January 2026 11:45 - 12:30
Interactive roundtable discussions
In this networking roundtable session, attendees will have a chance to connect with fellow CS peers and learn from each other. Use this session to benchmark your team's best practices against other leading companies. Lead by expert speakers, each roundtable offers a discussion on a different topic - so you can choose what's most relevant to you. Discussion topics: - What 'great' looks like in CS: Accountability metrics - Human touch in a digital age: The unmatched value of soft skills in an AI-driven world - Managing client expectations when they misalign with the scope of service