Senior Director, Customer Success
iManage
Natalie Alesi is a senior global Customer Success leader and neuroscience-informed leadership practitioner with two decades of experience guiding enterprise organizations through adoption, transformation, and measurable value realization. Known for her ability to create high-trust, high-performance cultures across distributed teams, Natalie blends neuroscience principles with practical Customer Success strategy to help leaders navigate uncertainty with steadiness and clarity. She equips teams with the emotional intelligence, resilience, and operating rhythms needed to drive value, influence outcomes, and sustain exceptional customer partnerships for delivering better business results.