Tope is a customer success executive passionate about problem-solving and helping individuals and organizations achieve their goals. At Visa, he led the problem management within the product development team, serving as the sounding voice and backbone for customer success managers. Currently, Tope is on the frontline, serving as Customer Success Director at Microsoft for strategic customers in Insurance Financial Services. He is known for his exceptional collaboration skills, problem-solving ability, and effective communication. Tope is also the founder of JAPA.RUN, a digital platform dedicated to connecting and inspiring Africans at home and in the diaspora to learn, share, and grow together. In Tope's words, investing in customer success is a guaranteed return on investment because when customers succeed, everyone succeeds.