29 January 2026 13:30 - 14:15
Panel: AI and the next era of customer success - insights and innovation
As AI transforms industries, customer success is entering a new era of innovation. This panel session will explore how AI is revolutionizing customer success through automation, predictive analytics, and personalized customer journeys.
We'll discuss key AI-driven insights that enable proactive support, deeper customer engagement, and smarter decision-making. By leveraging AI, CS teams can scale efficiently, drive customer retention, and unlock new growth opportunities, setting the stage for the future of customer-centric success.