Dan
Farley
VP, Customer Success
Lunio
Dan has been leading Customer Success Teams for the best part of 10 years. He brings a fresh, dynamic approach to leadership that he has embedded within multiple scale up technology organizations to create a unique 'champion' culture, driving incredible results. Throughout this time Dan has built multiple customer success management, customer support, account management and professional services teams.
04 December 2024 14:00 - 14:30
Embedding a true high performance culture
‘High performance culture’ is one of the most spoken about topics in business leadership, what does it actually mean though and how do you embed it? Dan will give you his own personal framework he successfully uses to drive and energise his teams to reach for the stars! This talk is controversial, and challenges many of our modern day practices with how we approach work, along with his no nonsense approach.