Elizabeth
Blass
Chief Customer Officer
Karbon
Positive leader with 15+ years global customer success leadership experience in a variety of technology fields. Passion for building customer-centric organizations, accelerating value, and creating customer loyalty. Master collaborator at all levels of organization to optimize profits and performance. Unmatched energy.
04 December 2024 16:15 - 16:45
Unlocking the C-suite: a roadmap for aspiring Chief Customer Officers
A Chief Customer Officer is responsible for building a customer-centric culture at all levels of a company. In advocating for the customer, the CCO aims to enable an organization to consistently deliver the best possible customer experiences. However, what learnings would those already in this position share with those who are looking to get there, or those struggling to flourish in their C-suite role? Join this final interactive panel session of the day, and take and offer learnings alongside our panel of C-suite leaders.