Riccardo is an experienced customer success leader with a proven track record at Adobe, Oracle, and Sitecore. He is currently heading the Sitecore customer success team in EMEA, and he is dedicated to ensuring high customer satisfaction and retention. As a team leader, Riccardo's passion lies in empowering and guiding his team to achieve both business and personal growth objectives. He is actively engaged in the Customer Success Community, bringing a wealth of knowledge and experience to the digital landscape. Beyond work, Riccardo is a a proud father, music enthusiast, and passionate triathlete.