Kathleen
Marcell
Head of Customer Success
Switchboard
Kathleen works at Switchboard, where she focuses on empowering large enterprises to leverage the massive never-ending influx of data and turn it into useful, and ultimately profitable, intelligence.
14 November 2024 14:15 - 15:00
Panel: Navigating cross-functional best and worst practices for retention and growth
Join us as we uncover the strategies that foster successful collaboration between different teams to drive customer loyalty and business expansion. Learn from real-life examples and explore the pitfalls to avoid when aligning departments to achieve common objectives. Leave this panel armed with the knowledge and insights to create a harmonious, customer-centric ecosystem that maximizes retention and fuels sustainable growth for your organization.