Swati Garg is the Founder & CEO of Melo Associates, the leading recruitment firm focused on Customer Success and Professional Services. Swati, individually and on behalf of Melo Associates, has been highlighted across multiple platforms including being named one of SmartKarrot’s Top 50 Customer Success Influencers, one of USA Today’s Top 10 Recruiting Experts, and featured in Top 100 Magazine’s Innovators & Entrepreneurs list. Her previous experience in Organization Development, Training, and Talent across four industries allows her to bring a genuine approach to recruitment. Along with her experience, she brings a strong educational background from The University of Illinois at Urbana-Champaign. Her dedication to Customer Success extends further as she Co-Founded CuSP: A Customer Success Community as a way for Customer Success professionals to knowledge share and network in Chicago, and has written several thought leadership pieces regarding Customer Success hiring and recruiting with CS organizations like Customer Success Association and ChurnZero. Swati infuses her personal values of working with integrity, being empathetic, continuous learning, and being candid into every situation and loves adding value to the Customer Success and tech community.