Emily Garza leverages a holistic view of Customer Success, bringing in experiences from Sales, Account Management, and Enablement. She has built out the Customer Success and post-sales functions at multiple startups and has been recognized as a Top 25 Customer Success Influencer (2023), Top 100 Customer Success Strategist (2021, 2022) and Top 50 Women Leaders and Influencers in CS (2022). Emily lives in Napa, CA with her husband and 18-month-old son.