Katherine has over 10 years experience in Customer Success and Community building. She started her career in Community Management - working with young people and leading large volunteer groups - and enjoys bringing those skills over to Customer Success.
She is passionate about building collaborative, high-performing teams and helping people to shine.
04 December 2024 16:15 - 16:50
Fireside chat: The power of asking questions
This session will discuss how the power of questions is unlocking new opportunities, creating strategic partnerships and coaching customers to achieve success.
After this session, attendees can expect to understand the value of open-ended questions, even though they can feel vulnerable/scary sometimes, feel confident asking questions, and have ideas of good questions to ask.