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February 23, 2027
Austin

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February 23, 2027
Austin

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February 23, 2027
Austin

Everyone's guessing on AI

This report isn't

Most support teams have deployed AI. This report compiles replies from a global pool of support teams to examine why the gap between what AI is doing and what it could be doing is wider than most leaders realize and what the teams closing that gap are doing differently.

AI for Customer Support Summit targets the exact needs highlighted by support leaders in this report. Every session is designed to highlight teams that have been paving the way and prepare you for your next AI breakthrough.

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summit series...

Oct 27, 2026
Customer Success Summit
Sydney

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Oct 27 & 28, 2026
Customer Success Summit
Boston

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Nov 12 & 13, 2026
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Toronto

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Nov 17, 2026
Chief Customer Officer Summit
Chicago

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Nov 18 & 19, 2026
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Chicago

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Dec 01, 2026
Chief Customer Officer Summit
London

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Dec 02 & 03, 2026
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London

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Dec 02, 2026
AI for Customer Support Summit
London

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Jan 20, 2027
AI for Customer Success Festival
San Francisco

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Jan 27, 2027
Customer Success Summit
Washington

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Feb 23 & 24, 2027
Customer Success Summit
Austin

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Feb 23, 2027
AI for Customer Support Summit
Austin

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Mar 03, 2027
Customer Success Summit
Dublin

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Mar 16 & 17, 2027
Customer Success Summit
New York

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Mar 16 & 17, 2027
AI for Customer Support Summit
New York

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Mar 17, 2027
Chief Customer Officer Summit
New York

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Apr 07 & 08, 2027
Customer Success Summit
Denver

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Apr 15, 2027
Chief Customer Officer Summit
San Jose

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May 26 & 27, 2027
Customer Success Summit
Amsterdam

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Jun 16, 2027
Customer Success Festival
London

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Jun 16 & 17, 2027
Customer Success Summit
Seattle

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Jun 24, 2027
Chief Customer Officer Summit
Austin

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Jul 07, 2027
Customer Success Festival
New York

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Aug 19, 2027
Chief Customer Officer Summit
Boston

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Sep 21 & 22, 2027
Customer Success Summit
San Francisco

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Sep 21 & 22, 2027
AI for Customer Support Summit
San Francisco

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Sep 23, 2027
Chief Customer Officer Summit
San Francisco

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Oct 27, 2027
AI for Customer Support Summit
Boston

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