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March 19, 2025
New York

Chief Customer Officer Summit
New York

Elevate your customer-centric strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and build the skills you need to lead from the front.

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We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:

- Leverage AI, emerging tech, and discover the latest industry innovations.

- Increase the strategic value of your customer function.

- Build a network of C-suite customer peers to support continued growth.

- Embed a customer-centric mindset across your entire org.

New York
March 19, 2025

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What our
attendees say...

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A snapshot of

our past speakers...

Roger
Mader
Chief Client Officer
Myra Media
Ajay
Chidrawar
Chief Customer Officer
Fundraise Up
Kristi
Faltorusso
Chief Customer Officer
ClientSuccess
Santosh
Kumar Sahoo
Regional Vice President Customer Success
MuleSoft
David
Kahn
Vice President of Customer Success
SAP
Stuti
Bhargava
Chief Customer Experience Officer
OneSpan
Mark
Higginson
Chief Customer Officer
ScreenSteps
Maranda
Dziekonski
Senior Vice President, Customer Success Ops
Datasembly
Neelu
Shaikh
SVP Global Customer Success
ZoomInfo
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive adoption and expansion.

  • Trade perspectives and form lasting relationships within our global community of C-suite customer leaders.

  • Acquire the skills you need to accelerate growth through increased customer satisfaction - prove the strategic value of your customer function.

March 19, 2025
New York
Chief Customer Officer Summit

Agenda
at a glance

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Testimonials
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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric strategy.

Emerging technology

Product Marketing Manager

Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.

Stakeholder engagement

Product Marketing Manager

Testimonials
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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.

Crush churn

Product Marketing Manager

Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.

Strategies to scale

Product Marketing Manager

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Our Stats

15+

Speakers

75+

Attendees

95%

Senior management

50+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.

Pave the way for growth

Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategise for future, sustainable growth.

March 19, 2025
New York

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Already know you want a seat at the table? Request your invite today to secure your spot.

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Our

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 75+ attendees

Who's attending...

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Take a look at our past summits

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Check out our

summit series...

Sep 03, 2024
Chief Customer Officer Summit
San Francisco

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Sep 04 & 05, 2024
Customer Success Festival
San Francisco

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Oct 03 & 04, 2024
Customer Success Festival
Boston

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Oct 24, 2024
Customer Experience Summit
San Francisco

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Nov 06 & 07, 2024
Customer Success Festival
Sydney

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Nov 13 & 14, 2024
Customer Success Festival
Chicago

Find out more

Dec 04 & 05, 2024
Customer Success Festival
London

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Dec 04, 2024
Chief Customer Officer Summit
London

Find out more

Feb 12 & 13, 2025
Customer Success Festival
Austin

Find out more

Mar 19 & 20, 2025
Customer Success Festival
New York

Find out more

Mar 19, 2025
Chief Customer Officer Summit
New York

Find out more

May 14 & 15, 2025
Customer Success Festival
Amsterdam

Find out more

May 21 & 22, 2025
Customer Success Festival
Las Vegas

Find out more

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