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Chief Customer Officer Summit
New York
Elevate your customer-centric strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and build the skills you need to lead from the front.
Get exclusive access
to the summit
We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for an invite-only event full of unrivaled networking, learning, and discussion so you can:
- Leverage AI, emerging tech, and discover the latest industry innovations.
- Increase the strategic value of your customer function.
- Build a network of C-suite customer peers to support continued growth.
- Embed a customer-centric mindset across your entire org.
What our
attendees say...
A snapshot of
our speakers...
What you’ll get
out of the summit
Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive adoption and expansion.
Trade perspectives and form lasting relationships within our global community of C-suite customer leaders.
Acquire the skills you need to accelerate growth through increased customer satisfaction - prove the strategic value of your customer function.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realization
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric strategy.
Emerging technology
Product Marketing Manager
Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.
Stakeholder engagement
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimize complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.
Crush churn
Product Marketing Manager
Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.
Strategies to scale
Product Marketing Manager
Our Stats
15+
Speakers
75+
Attendees
95%
Senior management
50+
Companies
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.
Pave the way for growth
Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategise for future, sustainable growth.
By invite only:
join an exclusive assembly of East Coast CCOs
Request your complimentary pass, and leave with the tools to:
→ Optimize your customer function, aligning your CS, support and professional services teams.
→ Remain competitive, fine-tuning your CS strategy with the help of the most innovative industry leaders.
→ Call upon 75+ other CCOs & VPs that you just added to your phonebook.
Our
partners
Previous summit partners
our
Partners
Our supporting partners
Executive
summary
A community of senior decision-makers
The world’s most influential companies
75+ attendees
Who's attending...
Take a look at our past summits
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Interested in more than one summit? Speak to our team.
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