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April 01 & 02, 2026
Denver

Customer Success Summit
Denver

Crush your renewal and expansion goals and setup for a year of exceptional success.

Learn tested strategies for churn reduction, driving adoption, scaling expansion, and building AI-powered customer operations that boost precision, speed, and value.

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for the summit

We’re bringing together the brightest minds in customer success for two days of unrivaled networking, learning, and discussion so you can:

- Connect with CS leaders, gain insider strategies, and shortcut your way to results.

- Transform detracting customers into loyal advocates who drive retention, expansion, and brand credibility.

- Align CS, Sales, and Account management to fast track innovation, and maximize organizational impact.

Denver
April 1 & 2, 2026

Save $300

What our
attendees say...

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A snapshot of

our speakers...

Michelle
Obrochta
Senior Director, Customer Success & Lifecycle Management
Ericsson
Trista
Caldwell
VP, Customer Experience
Comcast
Alexia
Flores
Director of Sales and Customer Success
Lyft
Ron
Clark
Director Customer Success
CDK Global
Rupal
Ayer
Senior Director, Customer Success
Solventum
Jeffrey
Pheteau
Director, Customer Success
First Advantage
Tracey
Landstrom
Director of Customer Success
G2
Daniel
Rose
VP, Global Customer Experience
Snyk
Dani
Montano
VP, Customer Experience
Accuris
Chris
Vincent
Director, Customer Success
LVT (LiveView Technologies)
Carl
Lenocker
Senior Customer Success Executive
Splunk
John
Conley
VP, Customer Success
SambaSafety
Emily
Lucas
Director of Customer Success
Replica
Brendan
Daly
Chief Customer Officer
Starez
Harel
Erez
Director, Customer Success
Jfrog
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What you’ll get

out of the summit

  • Learn from forward-thinking CS experts on how Customer Success can shift from a reactive cost centre to a proactive revenue driver.

  • Network and exchange strategies with top CS leaders on how they align CS, Sales and Account Management to drive retention and adoption.

  • Master onboarding strategies and outcome-driven CS techniques that maximize customer success from day one and prove the strategic impact of your team.

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting a budget sign-off? Don’t worry, we’ve done the hard work for you. Use our customizable convince the boss letter to accelerate your approval process.

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April 01 & 02, 2026
Denver

Customer Success Summit

Agenda
at a glance

Sponsor
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Testimonials
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Surface value at every stage of the customer journey; drive deeper adoption, accelerate expansion, and strengthen long-term account growth.

Value realization

Product Marketing Manager

Build an AI-first customer operation with automated intelligence, agentic systems, and predictive workflows that scale precision, speed, and customer value.

AI-first operating models

Product Marketing Manager

Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.

Cross-functional collaboration

Product Marketing Manager

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Explore frameworks for positioning CS as a revenue-driving function in boardrooms and leadership conversations.

Executive buy-in

Product Marketing Manager

Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.

Optimize onboarding

Product Marketing Manager

Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.

Strategies to scale

Product Marketing Manager

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Our Stats

25+

Speakers

100+

Attendees

80%

Senior management

75+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Invest in your growth

CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.*

Our

partners   

Our past summit partners

our

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our

Partners          

Our community partners

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 200+ attendees

Who's attending...

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Take a look at our past summits

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Elevate your team's
CS game

Upskill your entire customer success team in a single day of focused learning and connection. Save time, money, and countless internal meetings and ask Kyle , our delegate sales manager, about special group rates.

Book a call with Kyle

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More events in
Denver

1 ticket, 3x the insights - that's right, you and your team will enjoy an access all areas experience - explore our Denver summits.

Apr 01 & 02, 2025
Product Marketing Summit Denver
Denver

More info →

Apr 01 & 02, 2025
Sales Enablement Summit Denver
Denver

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Check out our

summit series...

Nov 12 & 13, 2025
Customer Success Summit
Toronto

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Nov 19 & 20, 2025
Customer Success Summit
Chicago

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Dec 02, 2025
Chief Customer Officer Summit
London

Find out more

Dec 03 & 04, 2025
Customer Success Summit
London

Find out more

Dec 03 & 04, 2025
Customer Support Summit
London

Find out more

Jan 21, 2026
Expand by Customer Success Collective
San Francisco

Find out more

Jan 28, 2026
Customer Success Summit
Washington

Find out more

Feb 24 & 25, 2026
Customer Success Summit
Austin

Find out more

Mar 10 & 11, 2026
Customer Success Summit
New York

Find out more

Mar 10 & 11, 2026
Customer Support Summit
New York

Find out more

Mar 11, 2026
Chief Customer Officer Summit
New York

Find out more

Apr 01 & 02, 2026
Customer Success Summit
Denver

Find out more

Apr 15, 2026
Chief Customer Officer Summit
San Jose

Find out more

May 28 & 29, 2026
Customer Success Summit
Amsterdam

Find out more

Jun 23 & 24, 2026
Expand by Customer Success Collective
London

Find out more

Sep 17, 2026
Chief Customer Officer Summit
San Francisco

Find out more

Sep 22 & 23, 2026
Customer Success Summit
San Francisco

Find out more

Sep 22 & 23, 2026
Customer Support Summit
San Francisco

Find out more

Oct 28 & 29, 2026
Customer Success Summit
Boston

Find out more

Oct 28, 2026
AI for Customer Support Summit
Boston

Find out more

Oct 29, 2026
Customer Success Summit
Sydney

Find out more

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Interested in more than one summit? Speak to our team.

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Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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Kyle Calbert

Speaker & media partnership enquiries

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Attendee enquiries

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