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April 01 & 02, 2026
Denver

Customer Success Summit
Denver

Learn directly from the CS leaders who are setting the standard.

Find answers to your biggest challenges and walk away with real-world insights on integrating AI agents, churn reduction, and scaling customer expansion.

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for the summit

We’re bringing together the brightest minds in customer success for two days of unrivaled networking, learning, and discussion so you can:

- Boost your team’s ability to drive revenue and customer growth.

- Align CS, Sales, and Product to maximize retention and expansion.

- Connect with mentors and expand your global CS network.

- Embed a customer-first mindset across your organization.

Denver
April 1-2, 2026

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What our
attendees say...

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A snapshot of

our past speakers...

Noah
Reiter
Director of Customer Success
Motorola Solutions
Ally
Frusciano
Director, Customer Success Engineers
GitLab
Jared
Haynes
Head of Startup Customer Success
Ashby
Charlene
Styers
Senior Director Customer Success
BidID
Jacob
McDonnell
Vice President, Customer Success
Poppulo
Phillip
Morris
Director of Customer Success Operations
Automattic
Tracey
Landstrom
Director of Customer Success
G2
Gary
Cottrell
Chief Customer Officer
HG Insights
John
Conley
Vice President of Customer Success
SambaSafety
Samantha
Kramer
Vice President, Customer Success
Jungle Scout
Emily
Lucas
Director of Customer Success
Replica
Natalie
Chumakov
Director of Customer Success
6sense
Carl
Lenocker
Senior Customer Success Executive
Splunk
Tony
Constancio
Director, Customer Success
Trimble
Gino
Emanuels
Vice President of Customer Success
BlueFletch
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What you’ll get

out of the summit

  • Discover AI integration tactics to crush churn with the power of predictive analytics and a playbook for world-class customer engagement with personalization at scale.

  • Trade perspectives and form lasting relationships within our global CS community to accelerate your growth, spark new ideas, and support your next big move.

  • Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of CS to management.

Register your interest

& access the brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting a budget sign-off? Don’t worry, we’ve done the hard work for you. Use our customizable convince the boss letter to accelerate your approval process.

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April 01 & 02, 2026
Denver

Customer Success Summit

Agenda
at a glance

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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.

Emerging technology

Product Marketing Manager

Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.

Cross-functional collaboration

Product Marketing Manager

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Explore frameworks for positioning CS as a revenue-driving function in boardrooms and leadership conversations.

Executive buy-in

Product Marketing Manager

Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.

Optimize onboarding

Product Marketing Manager

Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.

Strategies to scale

Product Marketing Manager

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Our Stats

25+

Speakers

100+

Attendees

80%

Senior management

75+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Invest in your growth

CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.*

Our

partners   

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our

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our

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 200+ attendees

Who's attending...

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Take a look at our past summits

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Elevate your team's
CS game

If you want to bring your team along, chat to Kyle to secure the best discounted rate.

Book a call with Kyle

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Check out our

summit series...

Oct 30, 2025
Customer Success Summit
Sydney

Find out more

Nov 12 & 13, 2025
Customer Success Summit
Toronto

Find out more

Nov 19 & 20, 2025
Customer Success Summit
Chicago

Find out more

Dec 02, 2025
Chief Customer Officer Summit
London

Find out more

Dec 03 & 04, 2025
Customer Success Summit
London

Find out more

Dec 03 & 04, 2025
Customer Support Summit
London

Find out more

Jan 21, 2026
Expand by Customer Success Collective
San Francisco

Find out more

Jan 28, 2026
Customer Success Summit
Washington

Find out more

Feb 24 & 25, 2026
Customer Success Summit
Austin

Find out more

Mar 10 & 11, 2026
Customer Success Summit
New York

Find out more

Mar 10 & 11, 2026
Customer Support Summit
New York

Find out more

Mar 11, 2026
Chief Customer Officer Summit
New York

Find out more

Apr 01 & 02, 2026
Customer Success Summit
Denver

Find out more

Apr 15, 2026
Chief Customer Officer Summit
San Jose

Find out more

May 28 & 29, 2026
Customer Success Summit
Amsterdam

Find out more

Jun 23 & 24, 2026
Expand by Customer Success Collective
London

Find out more

Sep 15 & 16, 2026
Customer Success Summit
San Francisco

Find out more

Sep 15 & 16, 2026
Customer Support Summit
San Francisco

Find out more

Sep 17, 2026
Chief Customer Officer Summit
San Francisco

Find out more

Oct 28 & 29, 2026
Customer Success Summit
Boston

Find out more

Oct 28, 2026
AI for Customer Support Summit
Boston

Find out more

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Interested in more than one summit? Speak to our team.

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Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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