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Event starts in:
50

days :

14

: hours :

58

minutes

36

until early bird rates end

April 09 & 10, 2025
Denver

Customer Success Summit
Denver

Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges across the customer journey. Gain key insights into CX, customer operations, and the latest innovations that will help you accelerate your career.

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We’re bringing together the brightest minds in customer success for two days of unrivaled networking, learning, and discussion so you can:

- Prove the ROI of CS and implement impactful CS tactics to drive growth.

- Leverage the latest industry trends & emerging tech to amplify reach.

- Meet mentors & build a local network within our global community.

- Embed a customer-centric mindset across your entire org.

Denver
April 9-10, 2025

Save $300

What our
attendees say...

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A snapshot of

our speakers...

Alexia
Flores
Director of Sales and Customer Success
Lyft
Noah
Reiter
Director of Customer Success
Motorola Solutions
Ally
Frusciano
Director, Customer Success Engineers
GitLab
Jared
Haynes
Head of Startup Customer Success
Ashby
Matt
Charley
Director, Client Success
Bazaarvoice
Ali
McAnaney
Senior Director, Enterprise Customer Success
Sprout Social
Charlene
Styers
Regional Customer Success Director
BidID
Jacob
McDonnell
Vice President, Customer Success
Poppulo
Phillip
Morris
Director of Customer Success Operations
Automattic
Lori
Marada
Vice President of Customer Success
Lessen
Tracey
Landstrom
Director of Customer Success
G2
Gary
Cottrell
Chief Customer Officer
HG Insights
John
Conley
Vice President of Customer Success
SambaSafety
Samantha
Kramer
Director of Customer Success
Jungle Scout
Emily
Lucas
Director of Customer Success
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive adoption and expansion.

  • Trade perspectives and form lasting relationships within our global CS community.

  • Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of CS to management.

Register your interest

& access the brochure

Not sure if you can make it?

Receive the most important agenda and ticketing updates direct to your inbox, & gain access to your Customer Success Summit brochure.

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April 09 & 10, 2025
Denver
Customer Success Summit

Agenda
at a glance

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Testimonials
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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.

Emerging technology

Product Marketing Manager

Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.

Cross-functional collaboration

Product Marketing Manager

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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.

Optimize onboarding

Product Marketing Manager

Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.

Strategies to scale

Product Marketing Manager

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Our Stats

25+

Speakers

100+

Attendees

80%

Senior management

75+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Earn a pay rise

CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.*

Earn a payrise and download our free

CS Salary report

Benchmark your pay against hundreds of global CS professionals, from entry-level CSMs to seasoned leaders.

Whether you're preparing for your next pay review, considering a career move, or leading a CS team, having accurate compensation data puts you in control.

And guess what?

CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 100+ attendees

Who's attending...

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Take a look at our past summits

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Elevate your team's
CS game

If you want to bring your team along, chat to Tom to secure the best discounted rate.

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Check out our

summit series...

Jan 30, 2025
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Washington

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Feb 11 & 12, 2025
Customer Success Summit
Austin

Find out more

Mar 11 & 12, 2025
Customer Success Summit
New York

Find out more

Mar 11 & 12, 2025
Customer Support Summit
New York

Find out more

Mar 12, 2025
Chief Customer Officer Summit
New York

Find out more

Apr 09 & 10, 2025
Customer Success Summit
Denver

Find out more

Apr 30, 2025
Chief Customer Officer Summit
San Jose

Find out more

May 14 & 15, 2025
Customer Success Summit
Amsterdam

Find out more

Sep 03 & 04, 2025
Customer Success Summit
San Francisco

Find out more

Sep 03, 2025
Chief Customer Officer Summit
San Francisco

Find out more

Sep 03 & 04, 2025
Customer Support Summit
San Francisco

Find out more

Oct 02 & 03, 2025
Customer Success Summit
Boston

Find out more

Nov 06, 2025
Customer Success Summit
Sydney

Find out more

Nov 12 & 13, 2025
Customer Success Summit
Chicago

Find out more

Dec 03 & 04, 2025
Customer Success Summit
London

Find out more

Dec 03, 2025
Chief Customer Officer Summit
London

Find out more

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Interested in more than one summit? Speak to our team.

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Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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