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: hours :
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until early bird discount ends
Customer Success Summit
Austin
Join leading CS experts in Austin as they showcase real-world case studies, essential strategies, and innovative tools. Dive deep into key trends and success stories that will help you refine your onboarding, crush churn, and increase adoption, loyalty & expansion.
Save $300
on early bird tickets
We’re bringing together the brightest minds in customer success for two days of unrivaled networking, learning, and discussion so you can:
- Leverage emerging tech to amplify your impact and scale operations.
- Meet mentors & build a local network within our global community.
- Prove the strategic value of CS and embed a customer-centric mindset across your entire org.
What our
attendees say...
A snapshot of
our speakers...
What you’ll get
out of the summit
Learn from forward-thinking CS experts to accelerate customer value realization, crush churn, and unlock revenue-driving capabilities from your team.
Trade perspectives and form lasting relationships within our global CS community.
Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of CS to management.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realization
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.
Emerging technology
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimize onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Our Stats
25+
Speakers
100+
Attendees
70%
Senior management
75+
Companies
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Earn a pay rise
CS professionals who've attended a conference to further their L&D earn $24,061 more than those haven't attended a professional L&D event.*
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.
Our
partners
Our summit partners
our
Partners
Previous summit partners
Executive
summary
A community of senior decision-makers
The world’s most influential companies
100+ attendees
Who's attending...
Take a look at our past summits
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Elevate your team's
CS game
If you want to bring your team along, chat to Tom to secure the best rate.
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Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.
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