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September 03, 2024
InterContinental Howard St
888 Howard Street
San Francisco

Chief Customer Officer Summit
San Francisco

Elevate your customer-centric strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and build the skills you need to lead from the front.

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We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:

- Leverage AI, emerging tech, and discover the latest industry innovations.

- Increase the strategic value of your customer function.

- Build a network of C-suite customer peers to support continued growth.

- Embed a customer-centric mindset across your entire org.

San Francisco
September 03, 2024

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What our
attendees say...

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A snapshot of

our speakers...

Neelu
Shaikh
SVP Global Customer Success
ZoomInfo
Nick
Chang
VP Customer Experience
Zededa
Valerie
Jones-Harvey
Chief Customer Officer
TrustArc
Maranda
Dziekonski
SVP, Customer Success
Datasembly
Mark
Higginson
Chief Customer Officer
ScreenSteps
Daniel
Silverstein
Carta
Max
Jacob
VP, Customer Success & Relationship Management
TransUnion
Mike
Merit
Chief Customer Officer
Planet
Rohit
Dixit
EVP & CCO
Proofpoint
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive adoption and expansion.

  • Trade perspectives and form lasting relationships within our global community of C-suite customer leaders.

  • Acquire the skills you need to accelerate growth through increased customer satisfaction - prove the strategic value of your customer function.

September 03, 2024
InterContinental Howard St
San Francisco
Chief Customer Officer Summit

Agenda
at a glance

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Testimonials
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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric strategy.

Emerging technology

Product Marketing Manager

Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.

Stakeholder engagement

Product Marketing Manager

Testimonials
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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.

Crush churn

Product Marketing Manager

Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.

Strategies to scale

Product Marketing Manager

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Our Stats

15+

Speakers

75+

Attendees

95%

Senior management

50+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.

Pave the way for growth

Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategise for future, sustainable growth.

September 03, 2024
InterContinental Howard St
San Francisco

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Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 75+ attendees

Who's attending...

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Take a look at our past summits

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