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: hours :
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to the event
Chief Customer Officer Summit
San Francisco
An invite-only event for senior customer function leaders as they reveal case studies and best practices to bring you up-to-date with the latest innovations so you can confidently lead from the front.
Get exclusive access
to the summit
We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:
- Unlock the full potential of your people by effectively integrating cutting-edge AI innovations.
- Increase the strategic value of your customer function.
- Build a network of C-suite peers to support continued growth.
- Embed a customer-centric mindset across your entire org.
What our
attendees say...
A snapshot of
our speakers...
Previous attendees at
Chief Customer Officer Summit
Aircall
Global VP, Customer Success
Amplify Labs
Chief Customer Officer
Appspace
Chief Expereince Officer
Atlas Systems
Chief Customer Officer
Beam
Chief Customer Officer
Bluprintx
Chief Customer Officer
Cloudinary
Sr VP, Customer Success
Cognizer
Chief Customer Officer
Chief Customer Officer
Engaging Networks
VP, Global Client Success
Finalsite
Chief Client Officer
Forrester
VP, Customer Success
FSW
VP, Customer Success
GitLab
Global VP, Customer Success
IP Infusion
Chief Customer Officer
Juvare
Chief Client Officer
Head of Customer Success
Lunio
VP, Customer Success
Luware
Chief Customer Officer
Mahone Bay
Chief Customer Officer
Nezasa
Chief Customer Officer
Chief Customer Officer
Ometria
Chief Customer Officer
Outseer
Chief Customer Success Officer
Own Company
Chief Customer Officer
Peppercomm
Chief Customer Officer
Phocas Software
Chief Customer Officer
Salesforce
Regional VP, Customer Success
SAP
VP, Customer Success
S&P Global
Global Head of Customer Success
Senteon
Chief Customer Officer
Shorthand
VP, Customer Success
Simplyhealth
Chief Customer Officer
Sitecore
Sr VP, Customer Success & Renewals
Sprinklr
Head of Customer Success
SQUIRE
Chief Customer Officer
Stadding Engine
VP, Customer Expereince
StoryStream
Chief Customer Officer
Suzy Inc.
VP, Customer Support
Toluna LTS
Deputy Chief Customer Officer
Two Sigma IQ
Chief Customer Officer
ViewLift
Chief Customer Officer
VPulse
Chief Customer Officer
Xeneta
Chief Customer Officer
Yethi Consulting
Chief Customer Officer
YPulse
Chief Customer Officer
Zip
Chief Customer Expereince Officer
2045 Studio
Chief Customer Officer
What you’ll get
out of the summit
Discover how to build a thriving and strategic customer function that maintains human empathy in the age of AI.
Trade perspectives and form lasting relationships within our global community of C-suite customer leaders.
Acquire the skills you need to accelerate growth through increased customer satisfaction - prove the strategic value of your customer function.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realization
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation while maintaining a human-centric strategy.
Emerging technology
Product Marketing Manager
Become a leader within your exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.
Stakeholder engagement
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimize complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.
Crush churn
Product Marketing Manager
Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.
Strategies to scale
Product Marketing Manager
Our Stats
15+
Speakers
75+
Attendees
95%
Senior management
50+
Companies
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.
Pave the way for growth
Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategize for future, sustainable growth.
By invite only:
join an exclusive assembly of West Coast CCOs
Request your complimentary pass, and leave with the tools to:
→ Optimize your customer function, aligning your CS, support and professional services teams.
→ Remain competitive, fine-tuning your CS strategy with the help of the most innovative industry leaders.
→ Call upon 75+ other CCOs & VPs that you just added to your phonebook.
Executive
summary
A community of senior decision-makers
The world’s most influential companies
75+ attendees
Take a look at our past summits
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C-suite collaboration starts here -
co-located summits in San Francisco
Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
We're a friendly bunch - get in touch if you have any questions.