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Event starts in:
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21

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June 25, 2026
Austin Marriott South
4415 South Interstate 35 Frontage Road
Austin

Chief Customer Officer Summit
Austin

Join an exclusive network of C-suite customer leaders, for the first time in Austin.

Connect with peers to discuss shared challenges and gain industry insights that pave the way for customer-centric growth.

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to the summit

We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for an invite-only event full of unrivaled networking, learning, and discussion so you can:

- Cut through the AI hype to choose the key tools to deliver real customer impact.

- Navigate resource constraints to generate measurable growth under pressure.

- Strengthen strategic alignment between the entire post-sales function to accelerate revenue and expansion.

Austin
June 25, 2026

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A snapshot of

our speakers...

Philippe
Mesritz
Chief Customer Officer
The Access Group
Heather
Brown
Chief Customer Officer
LastPass
Jeff
Rusignuolo
Executive Vice President of Customer Success
Meltwater
Josh
Rodrigues
Vice President of Customer Success
Alvaria
Kendra
Fox
Vice President of Customer Success
Orion Health
Ganesh
Raghu
Vice President of Customer Success
CoStar Group
Elizabeth
Roy Tsui
RVP, Customer Success
Salesforce
Nicole
Pennington
Vice President of Customer Success
Mavvrik
Amber
Monroe
Senior Vice President of Customer Experience
Paradigm Senior Services
David
Karp
SVP, Customer Success
Billtrust
Keishla
Ceaser-Jones
Managing Director, Partner Success
EAB
Becky
Staker
Vice President of Customer Experience
Actian
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Break the cycle

Step away from the daily grind and gain insights that help you outsmart the competition, anticipate industry shifts, and make smarter, faster decisions.

Collaborate

Connect with other CCOs in a rare, high-value setting. Share experiences, swap solutions, and forge relationships that last beyond the summit.

Strategize for growth

Exchange ideas, tackle your toughest challenges, and explore new approaches to drive sustainable growth for your organization.

By invite only:

join an exclusive assembly of CCOs

Request your complimentary pass, and leave with the tools to:

Optimize your customer function, aligning your CS, support and professional services teams.

Remain competitive, fine-tuning your CS strategy with the help of the most innovative industry leaders.

Call upon 75+ other CCOs & VPs that you just added to your phonebook.

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June 25, 2026
Austin Marriott South
Austin

Chief Customer Officer Summit

Agenda
at a glance

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Testimonials
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Surface value at every stage of the customer journey; drive deeper adoption, accelerate expansion, and strengthen long-term account growth.

Value realization

Product Marketing Manager

Build an AI-first customer operation with automated intelligence, agentic systems, and predictive workflows that scale precision, speed, and customer value.

AI-first operating models

Product Marketing Manager

Influence at the highest levels and unite cross-functional leaders for improved collaboration, increased operational efficiency, and accelerated customer-driven growth.

Stakeholder engagement

Product Marketing Manager

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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Design onboarding and lifecycle programs that surface value fast. Reduce early-stage drop-off, reinforce long-term engagement, and protect recurring revenue.

Crush churn

Product Marketing Manager

Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.

Strategies to scale

Product Marketing Manager

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Our Stats

15+

Speakers

75+

Attendees

95%

Senior management

50+

Companies

What you’ll get

out of the summit

  • Shape a customer-led strategy that strengthens value realization and drives measurable growth at scale.

  • Collaborate with top customer leaders to discover how they scale teams effectively and create tighter alignment across CS, sales, and account management.

  • Learn how leading CCOs choose and deploy technology that boosts retention, accelerates upsell, and enhances customer satisfaction to power real business momentum.

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Who's attending...

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Take a look at our past summits

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Check out our

summit series...

Mar 10 & 11, 2026
Customer Success Summit
New York

Find out more

Mar 10 & 11, 2026
Customer Support Summit
New York

Find out more

Mar 11, 2026
Chief Customer Officer Summit
New York

Find out more

Apr 01 & 02, 2026
Customer Success Summit
Denver

Find out more

Apr 15, 2026
Chief Customer Officer Summit
San Jose

Find out more

May 28 & 29, 2026
Customer Success Summit
Amsterdam

Find out more

Jun 17 & 18, 2026
Customer Success Summit
Seattle

Find out more

Jun 18, 2026
Customer Success Festival
London

Find out more

Jun 25, 2026
Chief Customer Officer Summit
Austin

Find out more

Jul 08, 2026
Customer Success Festival
New York

Find out more

Aug 20, 2026
Chief Customer Officer Summit
Boston

Find out more

Sep 22 & 23, 2026
Customer Success Summit
San Francisco

Find out more

Sep 22 & 23, 2026
Customer Support Summit
San Francisco

Find out more

Sep 24, 2026
Chief Customer Officer Summit
San Francisco

Find out more

Oct 27 & 28, 2026
Customer Success Summit
Boston

Find out more

Oct 28, 2026
AI for Customer Support Summit
Boston

Find out more

Oct 29, 2026
Customer Success Summit
Sydney

Find out more

Nov 12 & 13, 2026
Customer Success Summit
Toronto

Find out more

Nov 18 & 19, 2026
Customer Success Summit
Chicago

Find out more

Dec 01, 2026
Chief Customer Officer Summit
London

Find out more

Dec 02 & 03, 2026
Customer Success Summit
London

Find out more

Dec 02 & 03, 2026
Customer Support Summit
London

Find out more

Jan 20, 2027
Expand by Customer Success Collective
San Francisco

Find out more

Jan 27, 2027
Customer Success Summit
Washington

Find out more

Feb 23 & 24, 2027
Customer Success Summit
Austin

Find out more

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