Chief Customer Officer Summit
London
Get in a room with an exclusive network of C-suite customer leaders to connect with peers, discuss shared challenges, and gain industry insights that pave the way for future growth. Apply now to secure your free invitation to join us in London.
Get your ticket
to the summit
We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:
- Unlock your team's full potential by effectively integrating cutting-edge AI innovations.
- Increase the strategic value of your customer function.
- Build a network of C-suite peers to support continued growth.
- Embed a customer-centric mindset across your entire org.
What our
attendees say...
A snapshot of
our speakers...
What you’ll get
out of the summit
Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive adoption and expansion.
Trade perspectives and form lasting relationships within our global community of C-suite customer leaders.
Acquire the skills you need to accelerate growth through increased customer satisfaction - prove the strategic value of your customer function.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realisation
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric strategy.
Emerging technology
Product Marketing Manager
Elevate your role within the executive team by actively engaging key stakeholders across the organisation.
Stakeholder engagement
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalisation at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimise complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.
Crush churn
Product Marketing Manager
Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.
Strategies to scale
Product Marketing Manager
Our Stats
20+
Speakers
75+
Attendees
95%
Senior management
50+
Companies
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.
Pave the way for growth
Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategise for future, sustainable growth.
Collaborate with
the rest of the c-suite
Five leadership summits. One venue. Unlimited opportunities.
At Chief Customer Officer Summit London, your pass is your key to the ultimate cross-functional advantage, co-located CRO, CMO, CPO, and CHRO Summits.
→ Spark ideas by networking with senior leaders across customer, marketing, revenue, finance, and people functions.
→ Gain fresh strategies from exclusive sessions built to solve today’s toughest leadership challenges.
→ Bring your C-suite colleagues and return as a united front, ready to accelerate growth from every angle.
More events in
London
By invite only:
join an exclusive assembly of Europe's CCOs
Request your complimentary pass, and leave with the tools to:
→ Optimise your customer function, aligning your CS, support and professional services teams.
→ Remain competitive, fine-tuning your CS strategy with the help of the most innovative industry leaders.
→ Call upon 75+ other CCOs & VPs that you just added to your phonebook.
Executive
summary
A community of senior decision-makers
The world’s most influential companies
75+ CCOs and VPs of customer functions
Take a look at our past summits
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Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
We're a friendly bunch - get in touch if you have any questions.