days :
: hours :
minutes
until early bird rates end
Customer Success Summit
Amsterdam
Join industry leaders as they unpack how to reduce early churn, streamline onboarding, and drive expansion. Walk away with sharper skills and a CS strategy that actually moves your career forward.
Early bird tickets
on sale now
We’re bringing together top CS leaders for two days of collaboration and learning designed to help you:
- Spot gaps in your strategy and unlock new ways to tackle your biggest CS challenges.
- Leverage the latest transformations in AI & automation to scale for global impact.
- Connect with industry peers and leave with insights you won’t find online.
What our
attendees say...
A snapshot of
our past speakers...
What you’ll get
out of the summit
Get ahead of emerging CS trends and learn how leading teams are evolving customer experience.
Trade perspectives and form lasting relationships within our global CS community.
Build confidence in proving strategic CS impact to leadership and charting your next career steps.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realisation
Product Marketing Manager
Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.
Emerging technology
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalisation at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimise complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimise onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Our Stats
20+
Speakers
200+
Attendees
80%
Senior management
125+
Companies
Join the summit and
discover how to...
Stay ahead of the curve
Step away from the daily grind and tap into fresh insights from leading CS voices. Discover what's working right now and walk away ready to outpace change.
Build your network
Meet the people who truly get your role. Share challenges and build connections that spark collaboration, mentorship, and long-term growth.
Invest in your growth
CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.*
Download your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.
Executive
summary
A community of senior decision-makers
The world’s most influential companies
200+ CS leaders
Take a look at our past summits
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Get tickets on our
early bird sale now
Want to learn more about the summit before you buy? Speak with Kyle, our delegate sales manager, to find the perfect fit for you and your team.
More events in
Amsterdam
Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.