days :
: hours :
minutes
until early bird prices end
Customer Success Summit
Toronto
Learn directly from the CS leaders who are setting the standard. Walk away with real-world insights on integrating AI agents, churn reduction, and scaling customer expansion.
Get your ticket
for the summit
We’re bringing together the brightest minds in customer success for two days of unrivalled networking, learning, and discussion so you can:
- Elevate your team's capability to drive revenue expansion.
- Leverage the latest AI and automation tech to future-prood your CS function.
- Build a tight-knit network of CS peers you can learn from, collaborate with, any rely on throughout your career.
- Prove the strategic value of CS and embed a customer-centric mindset across your entire org.
What our
attendees say...
A snapshot of
our speakers...
What you’ll get
out of the summit
Discover a playbook to integrate AI so you can crush churn with the power of predictive analytics and deliver world-class personalization and engagement at scale.
Trade perspectives and form lasting relationships within our global CS community to accelerate your growth, spark new ideas, and support your next big move.
Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of CS to management.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realization
Product Marketing Manager
Harness the power of AI. Discover how to balance increasing automation while maintaining a human-centric CS strategy.
Emerging technology
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimize onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Co-located events
you'll have access to
Each summit has a unique agenda and speaker line-up. Invite your peers from product marketing, sales enablement and more to plug into tailored content throughout the day then meet up in our shared exhibition and networking space to swap insights and unlock company growth.
Our Stats
100+
Speakers
300+
Attendees
75%
Senior management
150+
Companies
Get your tickets
early bird sale now on
Want to learn more about the summit before you buy? Speak with Kyle to find the perfect fit for you and your team. He's always free for a chat.
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Earn a pay raise
CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.*
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.
Take a look at our
past summits
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Executive
summary
A community of senior decision-makers
The world’s most influential companies
100+ CS pros
Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.