days :
: hours :
minutes
until the summit
Expand
powered by Customer Success Collective
Join our network of CS pioneers sharing case studies and best practices on leveraging AI to power personalization at scale and deliver world-class CX.
Elevate cross-functional collaboration and refine your GTM playbook for scaled success at this multi-track summit.
Get your ticket
and prepare to Expand
Join us in San Francisco for a day of discussion and networking and get the knowledge you need to drive adoption, expansion, and retention at scale.
• Pressure-test your customer growth strategies with frameworks shared by top CS leaders.
• Align product adoption and customer expansion with business outcomes and prove CS impact to executives across the org.
• Optimize automation and AI to scale customer success without adding headcount.
A snapshot of
our speakers...
What our
attendees say...
Agenda
at a glance
Use storytelling to clearly demonstrate value at every stage of customer journey, driving deeper adoption and accelerating expansion.
Value storytelling
Product Marketing Manager
Level up your predictive analytics strategy to streamline operations, identify expansion opportunities, and optimize touchpoints.
Expand with AI
Product Marketing Manager
Transform CS to power the entire GTM engine - fuel new business, boost retention, and accelerate expansion.
From post-sale to GTM partner
Product Marketing Manager
Explore frameworks for positioning CS as a revenue-driving function in boardrooms and leadership conversations.
Executive buy-in
Product Marketing Manager
Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimize onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Our Stats
75+
Speakers
400+
Attendees
80%
Senior management
250+
Companies
Elevate your GTM playbook
for scaled success
Expand doesn’t stop at customer success. Your pass unlocks access to the entire go-to-market ecosystem happening under the same roof.
Jump between sessions, meet leaders who shape every part of the customer journey, and bring your wider team to learn side-by-side. Five summits, one ticket.
Elevate your team's
CS game
If you want to bring your team along, chat to our delegate director Kyle to secure the best discount to upskill your CS team.
What you’ll get
out of the summit
Honest conversations about what’s working, what’s not, and how CS leaders can own and elevate their GTM responsibilities to drive measurable impact.
Actionable frameworks, templates, and techniques you can bring back to the office, plus space to reflect, ask questions, and workshop your GTM strategy with peers for scaled success.
Join talks from our co-located events on GTM, Revenue Ops, Sales Enablement and Product Marketing to customize (and maximize) your learning experience.
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Earn a pay raise
CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.*
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.
Executive
summary
A community of senior decision-makers
The world’s most influential companies
100+ CS professionals
Take a look at our past summits
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.