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January 01, 2025

Chief Customer Officer
World

Elevate your customer-centric strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and build the skills you need to lead from the front.

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Explore summits

Check out our

summit series...

Sep 03, 2024
Chief Customer Officer Summit
San Francisco

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Sep 04 & 05, 2024
Customer Success Festival
San Francisco

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Oct 03 & 04, 2024
Customer Success Festival
Boston

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Oct 24, 2024
Customer Experience Summit
San Francisco

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Nov 06 & 07, 2024
Customer Success Festival
Sydney

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Nov 13 & 14, 2024
Customer Success Festival
Chicago

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Dec 04 & 05, 2024
Customer Success Festival
London

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Dec 04, 2024
Chief Customer Officer Summit
London

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Feb 12 & 13, 2025
Customer Success Festival
Austin

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Mar 20 & 21, 2025
Customer Success Festival
New York

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Mar 20, 2025
Chief Customer Officer Summit
New York

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May 14 & 15, 2025
Customer Success Festival
Amsterdam

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May 21 & 22, 2025
Customer Success Festival
Las Vegas

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Interested in more than one summit? Speak to our team.

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Our Stats

9

Cities

200+

Speakers

1500+

Attendees

1000+

Companies

More events from
Customer Success Collective

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Oct 24, 2024
Customer Experience Summit
San Francisco

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Jan 01, 2025
Customer Success Festival

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A snapshot of

our speakers...

Vasudha
Gambhir
Vice President of Customer Success
Cisco
Steve
Clancy
Global Vice President, Customer Success
TIME
BJ
Shannon
Chief Customer Officer
Humanly
Kristi
Faltorusso
Chief Customer Officer
ClientSuccess
Maranda
Dziekonski
SVP, Customer Success
Datasembly
Laura
Rey-Herme
VP, Customer Success
Salesforce
Roger
Mader
Chief Client Officer
Myra Media
Neelu
Shaikh
SVP Global Customer Success
ZoomInfo
Sarah
Sherwood
Vice President, Customer Success & Support
Typeform
Hamish
Wood
Vice President of Customer Success
GoCardless
Mark
Higginson
Chief Customer Officer
ScreenSteps
Deborah
Knight
Chief Customer Experience Officer
Doctify
Alex
Farmer
Chief Customer Officer
Nezasa
Claudia
Nicholls-Magielsen
Chief Customer Officer
Simply Health
Elizabeth
Blass
Chief Customer Officer
Karbon
Ajay
Chidrawar
Chief Customer Officer
Fundraise Up
David
Kahn
Vice President of Customer Success
SAP
Santosh
Kumar Sahoo
Regional Vice President Customer Success
MuleSoft
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to propel your customer success function forward.

  • Trade perspectives and form lasting relationships within our global community of C-suite customer leaders.

  • Acquire the skills you need to accelerate growth through increased customer satisfaction - prove the strategic value of your customer function.

What our
attendees say...

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January 01, 2025
Chief Customer Officer World

Agenda
at a glance

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Testimonials
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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric strategy.

Emerging technology

Product Marketing Manager

Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.

Stakeholder engagement

Product Marketing Manager

Testimonials
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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.

Optimize onboarding

Product Marketing Manager

Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.

Strategies to scale

Product Marketing Manager

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Download brochure

Check out our
Chief Customer Officer Summits

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Sep 03, 2024
Chief Customer Officer Summit San Francisco
San Francisco

More info →

Dec 04 & 05, 2024
Chief Customer Officer Summit London
London