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April 01 & 02, 2026
Denver

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What's on
Main stage
Exhibition & networking
Main track
April 1
April 2
April 1
April 1
08:00
Exhibition & networking
Registration & welcome breakfast
See the details
09:00
Main stage
Chairperson opening remarks
See the details
09:15
Main stage
How exceptional customer success beats the competition every time
See the details
09:45
Main stage
AI-powered precision & productivity: Transforming CS and securing CFO buy-in for strategic AI investment
See the details
10:15
Exhibition & networking
Coffee break
See the details
10:45
Main stage
From startup to exit: Leading your CS team through transition and growth
See the details
11:15
Main stage
The art of getting there: Mastering in-person client meetings
See the details
11:45
Main stage
Interactive roundtable discussions: Strategies for effective customer onboarding
See the details
12:30
Exhibition & networking
Lunch
See the details
13:30
Main stage
Panel: Pre-sale to post-sale - Aligning sales and CS teams for exceptional customer experience
See the details
14:15
Main stage
Customer success in the C-suite: Key to drive business success
See the details
14:45
Main stage
Ask-me-anything: CS leadership
See the details
15:15
Exhibition & networking
Coffee break
See the details
15:45
Main stage
From vendor to partner: Building strategic relationships with enterprise clients
See the details
16:15
Main stage
Panel: Tech meets human-touch - Scaling customer success with AI and automation
See the details
17:00
Main stage
Chairperson closing remarks
See the details
17:00
Exhibition & networking
Happy hour sponsored by Customer Success Collective
See the details
April 2
08:00
Exhibition & networking
Breakfast & registration
See the details
09:00
Main track
Chairperson opening remarks
See the details
09:15
Main track
Strategic alignment in action: Building success through business reviews
See the details
09:45
Main track
The future is data: Driving customer success with strategic insights
See the details
10:15
Exhibition & networking
Coffee break
See the details
10:45
Main track
Success criteria: Driving & tracking quantifiable metrics
See the details
11:15
Main track
Choosing the right engagement model for your customers
See the details
11:45
Main track
Speed networking session
See the details
12:30
Exhibition & networking
Lunch
See the details
13:30
Main track
Panel: Career progression in CS - from CSM to CCO
See the details
14:15
Main track
Chairperson closing remarks
See the details
What's on
Main stage
Exhibition & networking
Main track
April 1
April 2
April 1
April 1
08:00
Exhibition & networking
Registration & welcome breakfast
See the details
09:00
Main stage
Chairperson opening remarks
See the details
09:15
Main stage
How exceptional customer success beats the competition every time
See the details
09:45
Main stage
AI-powered precision & productivity: Transforming CS and securing CFO buy-in for strategic AI investment
See the details
10:15
Exhibition & networking
Coffee break
See the details
10:45
Main stage
From startup to exit: Leading your CS team through transition and growth
See the details
11:15
Main stage
The art of getting there: Mastering in-person client meetings
See the details
11:45
Main stage
Interactive roundtable discussions: Strategies for effective customer onboarding
See the details
12:30
Exhibition & networking
Lunch
See the details
13:30
Main stage
Panel: Pre-sale to post-sale - Aligning sales and CS teams for exceptional customer experience
See the details
14:15
Main stage
Customer success in the C-suite: Key to drive business success
See the details
14:45
Main stage
Ask-me-anything: CS leadership
See the details
15:15
Exhibition & networking
Coffee break
See the details
15:45
Main stage
From vendor to partner: Building strategic relationships with enterprise clients
See the details
16:15
Main stage
Panel: Tech meets human-touch - Scaling customer success with AI and automation
See the details
17:00
Main stage
Chairperson closing remarks
See the details
17:00
Exhibition & networking
Happy hour sponsored by Customer Success Collective
See the details
April 2
08:00
Exhibition & networking
Breakfast & registration
See the details
09:00
Main track
Chairperson opening remarks
See the details
09:15
Main track
Strategic alignment in action: Building success through business reviews
See the details
09:45
Main track
The future is data: Driving customer success with strategic insights
See the details
10:15
Exhibition & networking
Coffee break
See the details
10:45
Main track
Success criteria: Driving & tracking quantifiable metrics
See the details
11:15
Main track
Choosing the right engagement model for your customers
See the details
11:45
Main track
Speed networking session
See the details
12:30
Exhibition & networking
Lunch
See the details
13:30
Main track
Panel: Career progression in CS - from CSM to CCO
See the details
14:15
Main track
Chairperson closing remarks
See the details
What's on
Main stage
Exhibition & networking
Main track
April 1
April 2
April 1
April 1
08:00
Exhibition & networking
Registration & welcome breakfast
See the details
09:00
Main stage
Chairperson opening remarks
See the details
09:15
Main stage
How exceptional customer success beats the competition every time
See the details
09:45
Main stage
AI-powered precision & productivity: Transforming CS and securing CFO buy-in for strategic AI investment
See the details
10:15
Exhibition & networking
Coffee break
See the details
10:45
Main stage
From startup to exit: Leading your CS team through transition and growth
See the details
11:15
Main stage
The art of getting there: Mastering in-person client meetings
See the details
11:45
Main stage
Interactive roundtable discussions: Strategies for effective customer onboarding
See the details
12:30
Exhibition & networking
Lunch
See the details
13:30
Main stage
Panel: Pre-sale to post-sale - Aligning sales and CS teams for exceptional customer experience
See the details
14:15
Main stage
Customer success in the C-suite: Key to drive business success
See the details
14:45
Main stage
Ask-me-anything: CS leadership
See the details
15:15
Exhibition & networking
Coffee break
See the details
15:45
Main stage
From vendor to partner: Building strategic relationships with enterprise clients
See the details
16:15
Main stage
Panel: Tech meets human-touch - Scaling customer success with AI and automation
See the details
17:00
Main stage
Chairperson closing remarks
See the details
17:00
Exhibition & networking
Happy hour sponsored by Customer Success Collective
See the details
April 2
08:00
Exhibition & networking
Breakfast & registration
See the details
09:00
Main track
Chairperson opening remarks
See the details
09:15
Main track
Strategic alignment in action: Building success through business reviews
See the details
09:45
Main track
The future is data: Driving customer success with strategic insights
See the details
10:15
Exhibition & networking
Coffee break
See the details
10:45
Main track
Success criteria: Driving & tracking quantifiable metrics
See the details
11:15
Main track
Choosing the right engagement model for your customers
See the details
11:45
Main track
Speed networking session
See the details
12:30
Exhibition & networking
Lunch
See the details
13:30
Main track
Panel: Career progression in CS - from CSM to CCO
See the details
14:15
Main track
Chairperson closing remarks
See the details

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