Sign In
Register

Get invited

Register now

Event starts in:

days :

: hours :

minutes

until super early bird rates end

May 21 & 22, 2025
Las Vegas

Customer Success Festival
Las Vegas

Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and build the skills you need to accelerate your career.

Sponsor

Download brochure

Explore summits

Watch the summit OnDemand

We've assembled some seriously big CS brains to reveal their best practices, challenges, and experiences with one mission in mind: enabling you to reach your full customer success potential.

Catch up with every session from the summit, now available OnDemand.

Now available OnDemand

Watch now

What our
attendees say...

Button
Button

A snapshot of

our speakers...

Vasudha
Gambhir
Vice President of Customer Success
Cisco
Luke
Ferrel
Global Head of Customer Success
Deel
Bo
Sun
Head of Customer Success
LinkedIn
BJ
Shannon
Chief Customer Officer
Humanly
David
Heinze
Director, Customer Success Strategy and Operations
Siemens
Nick
Thomas
Head of Customer Success, DNB West
AWS
Rovilyn
Oblea
Head of Client Growth
J.P. Morgan
Maranda
Dziekonski
SVP, Customer Success
Datasembly
Aaron
Spence
Head of Customer Success
NoFraud
Zach
Baumayr
Director of Enterprise Customer Success Team
Veeam
Mark
Higginson
Chief Customer Officer
ScreenSteps
Mark
Anderson
Director of Customer Success and Proposals
Siemens
Call to action
Your text goes here. Insert your content, thoughts, or information in this space.

See all

Apply to be a speaker

What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive adoption and expansion.

  • Trade perspectives and form lasting relationships within our global CS community.

  • Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of CS to management.

May 21 & 22, 2025
Las Vegas
Customer Success Festival

Agenda
at a glance

Sponsor
Button

View full agenda

Testimonials
Your text goes here. Insert your content, thoughts, or information in this space.

Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.

Emerging technology

Product Marketing Manager

Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.

Cross-functional collaboration

Product Marketing Manager

Testimonials
Your text goes here. Insert your content, thoughts, or information in this space.

Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.

Optimize onboarding

Product Marketing Manager

Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.

Strategies to scale

Product Marketing Manager

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.

See all

View full agenda

Our Stats

20+

Speakers

100+

Attendees

80%

Senior management

75+

Companies

Join the summit and

discover how to...

Your text goes here. Insert your content, thoughts, or information in this space.

Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Earn a pay rise

CS professionals who've attended a conference to further their L&D earn $24,061 more than those haven't attended a professional L&D event.*

May 21 & 22, 2025
Las Vegas

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.

Sponsor

Download brochure

Convince your boss

Our

partners   

Our previous summit partners

our

Partners          

Our supporting partners

our

Partners          

Our community partners

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.

Become a partner

Find out more

Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 150+ attendees

Who's attending...

Your text goes here. Insert your content, thoughts, or information in this space.

Take a look at our past summits

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Book in some time

Download brochure

Gallery
Your text goes here. Insert your content, thoughts, or information in this space.
Image One
Image description
Image Two
Image description
Image Three
Image description
Gallery
Your text goes here. Insert your content, thoughts, or information in this space.
Image One
Image description
Image Two
Image description
Image Three
Image description

Elevate your team's
CS game

If you want to bring your team along, chat to Tom to secure the best rate.

Book a call with Tom

Button

Check out our

summit series...

Sep 03, 2024
Chief Customer Officer Summit
San Francisco

Find out more

Sep 04 & 05, 2024
Customer Success Festival
San Francisco

Find out more

Oct 03 & 04, 2024
Customer Success Festival
Boston

Find out more

Oct 24, 2024
Customer Experience Summit
San Francisco

Find out more

Nov 06 & 07, 2024
Customer Success Festival
Sydney

Find out more

Nov 13 & 14, 2024
Customer Success Festival
Chicago

Find out more

Dec 04 & 05, 2024
Customer Success Festival